Help Topics

Initial Setup

• EYEJOT EXPRESS SETUP
  
  
• System requirements
• Flash Settings Menu
• Setting up Audio
• Setting up Video
• Configuring your profile
• Performance and usage tips & tricks
• Version & Feature Matrix

Viewing Video Messages

• Viewing messages logged in 
• Viewing messages from email 

Creating and Managing Video Messages

• Creating your first message
• Selecting address book recipients
• Sorting messages
• Deleting messages
• Forwarding messages
• Uploading video
• Downloading video
• Public message viewer
• Embedding video in blogs and web pages

Address Book (Friends)

• Adding new friends
• Importing friends 
• Importing friends with Excel 
• Creating and managing groups
• Deleting friends
• Selecting address book recipients

Site Widget

• Overview
• Using the Site Widget
• Allowing anonymous messages

Eyejot This! Bookmarklet

• Installing Eyejot This! 
• Sending messages to your social networks 
• Uploading video with Eyejot This!

Attachments

• Adding attachments
• Viewing and saving attachments
• Adding recently attached items 

Advanced Template Features

• Overview
• Upgrading to PRO Plus
• Using the Template Tuner
• Sharing template styles
• Creating & Using Custom Templates 
• Custom Templates (email | view | user)  

Document Library

• Overview 
• Adding items to the library 
• Using items as attachments 
• Sending video from the library 
• Downloading library items 
• Organizing library items with folders 
• Renaming library items 

Affiliate Program

• Overview

Troubleshooting

• Video doesn't appear when recording
• Audio isn't working when recording
• Error connecting to server
• Firewall problems
• System requirements
• Poor video quality
• Mac's built-in camera not working
• Using Apple's iSight camera

Need More Help?

• Contact Us